About Us

With over 30 years of experience.
We have the tools and know-how to bring great value to our customers.

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Located in the heart of Richmond Hill, Ontario, iServe Inc. is an Asset Management and Asset Value Recovery solution company with a focus on "Reverse Logistics" information systems for our IT hardware vendor partners.


iServe Inc. was formed in 1986 and has earned a global reputation as a premiere technology solutions company. iServe earned its reputation in the early years in the Enterprise Systems and Storage markets. In an effort to give more value to our customers, we have also focused our efforts in the Technology Services and Enterprise Network markets.


With over 50,000 sq ft. of warehouse space, over 50 executive offices of different sizes, computer lab, technology driven processes, expert staff, and dedication, iServe is positioned well to provide a multitude of services to our customers.

Services Provided
  • Asset Recovery
  • Asset Management
  • IT Asset Disposition (ITAD)
  • Bulk DoD Disk Wiping
  • Secure Hardware Destruction
  • Refurbishments/Inspections
  • IT Hardware Sales
  • Professional IT Services
  • Warehouse Storage
  • Inventory Management
  • Order Fulfillment/Distribution
  • Logistics
  • Office Space
  • Board Rooms
  • Administrative Services

Our processes are robust and thorough. We have the ISO Certification to back them. You can be assured we do things right.

Policies

Our Goal is to provide products and services of the highest quality and the greatest possible value to our customers, thereby gaining and holding their respect and loyalty.

We achieve this by providing superior services that are tailored to their specific requirements. We work closely with our customers to pre-define their goals and then to deliver on those goals in a timely and professional manner!

We are committed to the continuous improvement of our offerings by continually evaluating our success with our clients in order to create mutually beneficial relationships with all our Partners and Clients.

iServe Inc. recognizes the importance of Environmental Protection and is committed to operate its business responsibly and in compliance with all legal requirements relevant to our business.

iServe Inc. is committed to continual improvement and carry out all measures reasonably practicable by communicating and emphasizing the importance through all levels within our company.

What we will do:

  • Integrate the consideration of environmental concerns and impacts into our decision making and activities
  • Minimize our waste and then reuse or recycle as much of it as is possible
  • Minimize energy use within our buildings and processes
  • If possible, purchase products and services that do the least damage to the environment
  • Train, educate and inform our employees in order to promote environmental awareness and encourage them to work in an environmentally responsible manner
  • Communicate our environmental commitment to clients, customers and the public
  • Where required, develop and maintain appropriate emergency and spill response programs
  • Assess and document observed environmental impacts during the JHSC inspection

iServe Inc. is committed to providing a healthy and safe work environment and preventing occupational illness and injury for all its employees and any other parties visiting our premises.

iServe as employer is ultimately responsible for worker health and safety. As president of iServe, I give you my personal promise that every reasonable precaution will be taken for the protection of workers.

In fulfilling this commitment to protect both people and property, management will provide and maintain a safe and healthy work environment, in accordance with industry standards and in compliance with legislative requirements, and will strive to eliminate any foreseeable hazards which may result in property damage, accidents, or personal injury/illness.

Supervisors will be held accountable for the health and safety of workers under their supervision. Supervisors are responsible to ensure that machinery and equipment are safe and that workers work in compliance with established safe work practices and procedures. Workers must receive adequate training in their specific work tasks to protect their health and safety.

Every worker must protect his or her own health and safety by working in compliance with the law and with safe work practices and procedures established by the company.

It is in the best interest of all parties to consider health and safety in every activity. Commitment to continual improvement, forms an integral part of this organization, from the president to the workers.

iServe Inc. is committed to having the premier level of customer service for all our Clients. Adhering to the Accessibility for Ontarians with Disabilities Act, 2005 (the “Act”) guidelines to ensure consistency with this promise.

iServe Inc. understands that obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its accessibility standards do not substitute or limit its obligations under the Ontario Human Rights Code or obligations to people with disabilities under any other law.

iServe Inc. is committed to complying with both the Ontario Human Rights Code and the AODA.

iServe Inc. is committed to excellence in serving all customers including people with disabilities.

Our accessible customer service policies are consistent with the principles of independence, dignity, integration and equality of opportunity for people with disabilities.

iServe Inc. embraces and values feedback regarding our Policy and its application. Comments can be provided:

  • In person at our Facility – 30 Via Renzo Drive, Richmond Hill. Ontario L4S 0B8
  • In writing to Mel Clarke, President or Errol Mendonza, Mgr. Business Development, 30 Via Renzo Drive, Richmond Hill. Ontario L4S 0B8
  • By telephone at 905-709-1130
  • Via email to Mel Clarke (mel@iserveinc.com) or Errol Mendonza (errol@iserveinc.com)